Shipping policy

Shipping Policy

Last updated: [Insert Date]

Thank you for shopping at Paper & Form. Below you will find our shipping methods, processing times, and other important information about receiving your order.

1. Order Processing Time

All orders are processed within 2–7 business days (Monday–Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note:

Orders placed on weekends or holidays will be processed the next business day.
During peak seasons (e.g., holidays, sales), processing times may be slightly longer.
Personalized or engraved items may require additional 2–5 business days for production before shipping.

2. Shipping Methods and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time
Standard Shipping	15–30 business days
Express Shipping	7–15 business days

Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g., customs, carrier delays, weather). Delivery can occasionally extend beyond the estimated timeframe during peak periods.

3. International Shipping

We offer international shipping.

Important for international orders:

Your order may be subject to import duties and taxes (including VAT) applied when the shipment reaches your country.
These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Please contact your local customs office for more information before placing your order.

4. Shipping Confirmation

You will receive a shipping confirmation email once your order has been dispatched.

5. Shipping Confirmation

You will receive a shipping confirmation email once your order has left our warehouse, including your tracking number(s).

6. Damaged, Lost, or Stolen Packages

Paper & Form is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

If your package is marked as delivered but you did not receive it, please:

Check with neighbors and around your property.
Contact the carrier directly with your tracking number.
Contact us at [Your Email Address] – we will do our best to help.

7. Incorrect Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at [Your Email Address]. We can only update the address if the order has not yet shipped.

8. Undeliverable Packages

If a package is returned to us as undeliverable (e.g., wrong address, refused delivery, failed delivery attempts), we will contact you to arrange reshipment. Additional shipping costs may apply.